Terms and Conditions

SteadyAgent AI Terms and Conditions

Effective Date: October 26, 2023

These Terms and Conditions govern your use of the SteadyAgent AI website and services. By accessing or using our website or services, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing or using the Steady Agent AI website or services, you agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree with any part of these terms, you may not access or use our services.

2. Overview of Services

Steady Agent AI provides AI-powered virtual receptionist services for businesses, including but not limited to:

  • Call answering and message handling

  • Appointment scheduling

  • Text message responses

  • Customer data capture

  • CRM and calendar integrations

We reserve the right to modify, suspend, or discontinue any part of our service at any time, with or without notice.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Have the legal authority to enter into these terms on behalf of your business

  • Provide accurate and up-to-date business and contact information

4. User Accounts

You may be required to create an account to access our services. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account.

You agree to notify us immediately of any unauthorized use or breach of security.

5. Use of Services

You agree to use our services only for lawful business purposes. You may not use our platform to:

  • Transmit spam, fraud, or offensive content

  • Impersonate another individual or business

  • Collect data unlawfully

  • Violate the rights of others

  • Attempt to reverse-engineer or disrupt our technology

6. Fees and Billing

Use of certain features or service tiers may require payment. By subscribing to any paid plan, you agree to:

  • Pay all applicable fees based on your selected plan

  • Provide accurate payment information

  • Authorize us to charge your payment method on a recurring basis (if applicable)

Fees are non-refundable unless otherwise stated.

7. Intellectual Property

All content, branding, software, and technology provided by Steady Agent AI is the exclusive property of Steady Agent AI or its licensors. You may not copy, modify, distribute, or exploit any part of the service without our written permission.

8. Third-Party Services

Our platform may integrate with third-party services (e.g. calendars, CRMs, SMS gateways). You acknowledge and agree that:

  • We are not responsible for the performance or privacy practices of these services

  • Use of third-party tools is subject to their own terms and conditions

9. Termination

We reserve the right to suspend or terminate your account at any time if:

  • You violate these Terms

  • You misuse the platform

  • You fail to make required payments

You may also cancel your subscription at any time, subject to our cancellation and refund policy (if any).

10. Disclaimer of Warranties

Steady Agent AI is provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee:

  • Uninterrupted or error-free service

  • That the platform will meet your specific needs

  • Accuracy of caller data or transcriptions

Use of our services is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Steady Agent AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service — including but not limited to loss of business, revenue, or data.

12. Indemnification

You agree to indemnify and hold harmless Steady Agent AI, its affiliates, and employees from any claims, damages, liabilities, or expenses arising out of your:

  • Use of the service

  • Violation of these terms

  • Violation of any rights of a third party

13. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the service after such changes constitutes acceptance of the new terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Steady Agent AI
📧 support@steadyagent.ai
📍 Long Island, NY